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QSRM

Quick Serve Restaurant Management Series

Speed, throughput and management of a fast-service restaurant.

100 real questions · 605 indicators · 21 areas · 1 role-plays

Questions

Practice questions

The real 100-question exam for QSRM, split into four sections of 25.

Role-plays

Practice role-plays

Get a scenario, prepare as the quick-serve manager, and present your case to the judge.

Start a role-play

Drill by area

Focused sets built from the indicators in one instructional area.

Business Law
BL · 22 indicators
Drill
Communication Skills
CO · 40 indicators
Drill
Customer Relations
CR · 34 indicators
Drill
Economics
EC · 46 indicators
Drill
Emotional Intelligence
EI · 69 indicators
Drill
Entrepreneurship
EN · 4 indicators
Drill
Financial Analysis
FI · 59 indicators
Drill
Human Resources Management
HR · 6 indicators
Drill
Information Management
NF · 69 indicators
Drill
Marketing
MK · 7 indicators
Drill
Operations
OP · 115 indicators
Drill
Professional Development
PD · 70 indicators
Drill
Strategic Management
SM · 8 indicators
Drill
Knowledge Management
KM · 1 indicators
Drill
Product/Service Management
PM · 19 indicators
Drill
Market Planning
MP · 3 indicators
Drill
Pricing
PI · 3 indicators
Drill
Promotion
PR · 9 indicators
Drill
Quality Management
QM · 2 indicators
Drill
Risk Management
RM · 3 indicators
Drill
Selling
SE · 16 indicators
Drill

Real past role-plays

Scenarios this event has used at past competitions.

Boba Stop: Promoting Bubble Tea to Older Community Members

2026 · District

Explain the nature of product/service branding. · Identify effective menu descriptions. · Explain the role of promotion as a marketing function.

You are to assume the role of the assistant manager at BOBA STOP, a local establishment that sells bubble tea. The owner (judge) wants you to develop a strategy to promote the business to community members that are not familiar with the products. BOBA STOP sells bubble tea, also known as boba tea or pearl milk tea in a variety of flavors. The drinks are tea-based and contain tapioca balls, milk and flavoring. The business has one physical store location in a city of 50,000 people, and it has a mobile food truck. BOBA STOP opened last year. TikTok trends fueled the popularity of bubble tea in North America, which has resulted in many quick service bubble tea shops. Fans of bubble tea are predominantly younger, spanning from 12 to 24 years old. BOBA STOP has had great success in serving 12–24-year-olds in the community but have not gained many older customers. The owner (judge) feels this is because older community members are not familiar with bubble tea. The owner (judge) wants you to develop a strategy to promote BOBA STOP to older members of the community that are unfamiliar with bubble tea. You will present the promotion strategy to the owner (judge) in a role-play to take place in the owner's (judge's) office. The owner (judge) will begin the role-play by greeting you and asking to hear your strategy. After you have presented the strategy and have answered the owner's (judge's) questions, the owner (judge) will conclude the role-play by thanking you for your work.

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Status

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